FAQ’s
Shopping Basics
We offer standard and express shipping options. Shipping availability and delivery times depend on your location. You’ll see estimated delivery times during checkout.
We provide free standard shipping on orders over a certain value. Returns are accepted within 14 days of receipt, provided the product is in original condition. Visit our [Shipping and Returns Policy](#) for details.
Yes, we ship worldwide. Shipping rates and delivery times depend on your location and are displayed at checkout.
Payments
We accept major credit/debit cards (Visa, Mastercard, AmEx) and PayPal for secure online payments.
Yes, we accept international credit cards. Ensure your card is enabled for international transactions. Contact your bank if needed.
Applicable taxes are calculated based on your shipping destination and displayed at checkout.
Shipping & Returns
Contact us at [support@whatthecase.com](mailto:support@whatthecase.com) within 14 days of receiving your order for return instructions.
Refunds are processed within 5–7 business days after we receive your returned item. Additional time may vary based on your payment method.
Contact us at [support@whatthecase.com](mailto:support@whatthecase.com) within 24 hours of placing your order to request changes or cancellations.